What Data We Collect and Why We Collect It
When you open an account with us, we collect the information you submit directly — your name, email address, phone number, and the payment method you choose. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet number as part of
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our payment verification process. We do not store your full mobile wallet PIN or password at any point. We also collect device and session data automatically — browser type, IP address, and pages visited — so we can keep your account secure and deliver the platform
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correctly on your phone or desktop. This data helps us detect unusual login patterns and flag account activity that does not match your usual behaviour. We retain personal data only for as long as your account is active or as required by applicable regulations. If you
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close your account, we follow a structured deletion process for data that is no longer needed, while retaining transaction records for the period required under financial compliance obligations. Our data practices apply to all account holders in Bangladesh and other supported regions, subject to local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.